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Our services include: (but are not limited to)
• On-site Macintosh Support
• On-site Windows Support
• Network Installation & Troubleshooting
• Hardware upgrades
• Preventative Maintenance
• Server Installation & Setup
• Remote Support Service
• Data Backup

On-site Macintosh Support
We're experts in Apple hardware and software, in using and installing, in troubleshooting and teaching. On top of that, our ability to describe cutting-edge technology in words anyone can understand simply sets us above the rest.
 
At JMAC, we take a personable style approach to IT support. We like to get to know you as well as your complete network setup so that we may act as an integral part of your team to be on-site even in an emergency situation. All of this to prevent downtime and get you back to business.
 
On-site Windows Support
We have access to trusted experts in Windows I.T.
If you are a cross platform company, we can coordinate visits from technicians for both Mac and Windows situations.
 
Network Installation & Troubleshooting
For home and business users, networks provide a great way to share your internet connection with all the computers (including Mac’s and PC’s.)  Call us to find out how networking can benefit you.
Our networking services include:
Wireless Network Setup
Wireless Security Evaluations
Stream Music and Movies to Your Living Room Stereo
Wireless Printing
Wireless Keyboard & Mouse with Bluetooth
Wired (Ethernet) Networking & Cabling
Wireless Network Troubleshooting
 
Hardware Upgrades
Is your computer more than a couple of years old? Unfortunately with the rapid development in computer software and technologies, your computer could be in need of some minor upgrades that will have it running almost like a brand new and up to date computer, at only a fraction of the cost of a replacement. Ask us how an upgrade may be the answer for you.

Preventative Maintenance
Much like a car, boat or lawnmower, without ongoing care and service your computer may stop working, run slower and end up costing you more in the long run. With regular preventative maintenance, we can have your computer updated, cleaned out and performing at its peak. Clients who use preventative maintenance have a lot less need for urgent and expensive callouts. Contact us to book a regular maintenance call and find out about the cost-effective discounts available for paying up front.

Server Installation & Setup
Have a large system installation project, Mac OS X Server or workstation upgrade? We can setup the best and latest in Apple network deployment technologies and planning to meet your needs while emphasizing a focus on providing preventative maintenance to keep things running correctly. Planning is very important during an installation and we know how to get it done right the first time.

Remote Support Service
JMAC is now powered by TeamViewer
Our secure remote support is available to our new and existing clients. To get started please contact us to schedule a time and to see if the issue is something that can be addressed remotely or if it is likely to require an on-site visit.
TeamViewer is the fast, simple and friendly solution for remote access over the Internet – and it’s free to download.
TeamViewer includes full encryption, based on RSA private-/public key exchange and AES (256 Bit) session encoding. This technology is considered completely safe by today's standards.
TeamViewer generates a session password that changes with every start of the software to ensure added prevention of unauthorised access to a remote system.
This service is primarily used to troubleshoot software related issues, configuration settings, software installations or even a quick way to show you how to do something on your Macintosh.
During your session you will be able to watch while the work is being done right in front of you.
Please download the FREE client software prior to your session to automatically initiate a screen sharing session with us. http://www.teamviewer.com/index.aspx

Data Backups
It is a known fact that businesses are constantly at risk from both natural and man-made disasters, any of which can have devastating consequences. The risks can range from a mundane hardware failure or human error to the disastrous threat of flood, fire or theft. Without a backup system in place, your business could become unviable overnight. Discuss your requirements with us to get the right data backup package for you.